Clinic Sanare Online Doctor Privacy and Cookies Policy

This Clinic Sanare online doctor Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our service. It also informs you about your privacy rights and how the law protects you.
We use your personal data to provide and improve our service. By using this service (www.clinicsanare.com), you agree to the collection and use of information in accordance with this Privacy and Cookies Policy.
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Interpretation and Definitions
Interpretation: Words with initial capitalization have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.
Definitions:
•    Account: A unique account created for you to access our service or parts of it.
•    Company (referred to as "the Company," "We," "Us," or "Our" in this agreement): Clinic Sanare, Bracken Bussiness Park, Bracken Road, Sandyford Dublin 18, Sandyford, Dublin, D18 H283, Ireland.
•    Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website, among other uses.
•    Country: Ireland.
•    Device: Any device that can access the service, such as a computer, cellphone, or digital tablet.
•    Personal Data: Any information relating to an identified or identifiable individual.
•    Service: The website.
•    Service Provider: Any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed to facilitate the service, provide the service on behalf of the Company, perform services related to the service, or assist the Company in analyzing how the service is used.
•    Usage Data: Data collected automatically, either generated by the use of the service or from the service infrastructure itself (e.g., the duration of a page visit).
•    Website: Clinic Sanare, accessible from clinicsanare.com.
•    You: The individual accessing or using the service, or the company or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
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Collecting and Using Your Personal Data
Types of Data Collected

 

Personal Data:
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
•    Email address
•    First name and last name
•    Phone number
•    Address, state, province, ZIP/postal code, city
Usage Data:
Usage data is collected automatically when using the service. This may include:
•    Your device's Internet Protocol (IP) address
•    Browser type and version
•    Pages visited, time and date of visit, time spent on those pages
•    Unique device identifiers and other diagnostic data
If you access the service through a mobile device, we may also collect information such as:
•    Mobile device type
•    Mobile device unique ID
•    Mobile device IP address
•    Mobile operating system and browser type
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​Marketing Communications:

By providing your contact details (including email address, phone number, or WhatsApp number), you expressly consent to receive promotional communications from Clinic Sanare or its trusted partners via email, SMS, phone calls, or WhatsApp. These communications may include, but are not limited to:

• Special offers, discounts, and health-related promotions.

• Newsletters and updates about our services.

• Surveys or feedback requests to improve your experience.

Your Rights:
You may opt-out of these communications at any time by:​

• Contacting us at clinicsanare@gmail.com to update your preferences.

We will process your opt-out request within 7 business days. Note that transactional or service-related messages (e.g., appointment confirmations) will continue even if you opt out of marketing.

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Cookies Policy
We use cookies and similar tracking technologies to track activity on our service and store certain information. The technologies we use may include:
•    Browser Cookies: Small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.
•    Flash Cookies: Used to store information about your preferences or activity on our service. These are not managed by the same browser settings as standard cookies.
•    Web Beacons: Small electronic files that allow us to count users who have visited certain pages or opened an email.
Cookies can be "Persistent" or "Session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your browser.
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Use of Your Personal Data
The Company may use your personal data for the following purposes:
•    To provide and maintain our service.
•    To manage your account and register you as a user.
•    To fulfill contracts and legal obligations.
•    To contact you with updates, offers, and information related to our services.
•    To manage your requests and address your needs.
•    To perform data analysis and improve our service.
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Sharing Your Personal Data
We may share your information in the following situations:
•    With service providers to monitor and analyze the use of our service.
•    In the event of mergers, acquisitions, or asset sales.
•    With affiliates and business partners, provided they respect this privacy policy.
•    With your explicit consent.
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Retention and Security of Your Data
We retain your personal data only for as long as necessary for the purposes described in this policy. We take reasonable measures to protect your information, although no method of transmission or storage is 100% secure.
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Children's Privacy
Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us.
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Links to Other Websites
Our service may contain links to third-party websites. We have no control over their content, privacy policies, or practices, so we recommend reviewing their policies before interacting with them.

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Privacy Policy Update: Trustpilot Integration: Third-Party Review Platform (Trustpilot)

As part of our commitment to transparency and customer feedback, we utilize Trustpilot, a third-party review platform, to collect and display verified reviews from our users. By creating an account or completing a purchase with us, you acknowledge and agree to the following:

1. Automated Review Invitations:

   • Trustpilot may place cookies or similar tracking technologies on our website to identify verified customers and send post-purchase invitations to submit a review.

   • This process ensures only genuine customers are invited, maintaining the integrity of our review system.

2. Consent & Data Sharing:

   • By accepting our Terms of Service and Privacy Policy, you consent to the transfer of necessary order information (e.g., email, purchase date) to Trustpilot solely for the purpose of facilitating review invitations.

   • Trustpilot acts as an independent data controller for reviews submitted on their platform. Your interaction with Trustpilot is governed by their Terms of Use and Privacy Policy.

3. User Control:

   • You may opt out of review invitations by contacting us or adjusting your cookie preferences.

   • To manage or delete a review submitted on Trustpilot, follow their user guidelines.

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Changes to This Privacy Policy
We may update this policy periodically. We will notify you of any changes by posting the new policy on this page and, in some cases, by sending you an email. We encourage you to review this policy regularly.
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Contact Us
If you have any questions about this privacy policy, you can contact us at: clinicsanare@gmail.com.